top of page

privacy policy

We receive, collect and store any information you provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

At Treasured Films, we take your privacy seriously. We collect and store information you provide to us, whether through forms, emails, or other interactions, so we can deliver the best possible experience.

​

We may also collect technical data such as your IP address, browser type, and session details (like page response times and how you navigate our site) to help us improve performance and usability.

​

What we collect may include:

  • Your name, email address, and contact details

  • Payment information (e.g. credit card details, securely processed)

  • Communications, feedback, and preferences

  • Photos, videos, or other media you choose to share

  • Any other personal information you voluntarily provide

 

We use this information to:

  • Respond to your enquiries and deliver your films

  • Improve our website and services

  • Personalise your experience

  • Keep records for legal and financial purposes

  • ​

We never sell your footage, stills or data.


Your information and media is stored securely and only shared with trusted partners when absolutely necessary—for example, to process payments or deliver your final film.

You’re always welcome to ask what data we hold, request changes, or ask us to delete it.

​

If you have any questions, get in contact. We're here to help.

bottom of page